Collect and Use of Personal Information

The Company collects the following personal information for communications with customers, service provision, and customer registration.

1. 1.When you register

   Registration Type	Particulars of Collection
   Registered Customer (14 years old or above)	[Required] Name, Date of Birth, Gender, Registered ID, Password, E-mail Address, Mobile Phone No., User Identifier (CI, DI) [Optional] Phone No.
   Registered Private Business	Company Name, Business Registration No., CEO Identifier (Name, Date of Birth, Gender), Company Address, Registered ID, Password, E-mail Address, Mobile Phone No., User Identifier (CI, DI) [Optional] Phone No.
   Registered Corporation	• <Corporates> [Required] Corporate Name, Corporate Registration No., Business Registration No., CEO Identifier (Name, Date of Birth, Gender), Corporate Address, Registered ID, Password, E-mail Address, Mobile Phone No., User Identifier (CI, DI) [Optional] Phone No. • Organization/Institution (Institutions with an identification number) [Required] Name of Institution, Identification No., Business Address, Registered ID, Password, E-mail Address, Mobile Phone No., User Identifier (CI, DI) [Optional] Phone No.
   Registered Underage Customer (under 14 years old)	[Required] Name, Date of Birth, Gender, Identifier of Legal Representative (Name, Date of Birth, Gender), Registered ID, Password, E-mail Address, Mobile Phone No., User Identifier (CI, ID) [Optional] Phone No.
   Registered International Customer (foreigners residing in Korea or overseas)	[Required] Name, Date of Birth, Gender, Passport No., Alien Registration No., Registered ID, Password, E-mail Address, Mobile Phone No., User Identifier (CI, DI) [Optional] Phone No.

2. 2.When you use select services
   • Additional personal information may be collected during your use of select services. Users will be notified and asked for consent at the time of collection.
3. 3.To offer refunds
   • Bank Account Information (Bank Name, Account No., Name of Account Holder)
   • The following data can be generated and collected during use of services or business processing.
   • Service Usage History, Cookies, IP Address, History of Payment/Account Suspension/Visits/Malicious Activities.

Purpose of Collecting and Processing Personal Information

The Company collects and processes your personal information for the following purposes.

Customer Management.

To identify registered customers for service subscriptions, to prevent malicious and unauthorized usage, to verify customers' consent to the terms & conditions for registration, to restrict registration or the number of accounts created, to verify legal representatives' consent to collection of underage users' personal information, to identify legal representatives, to preserve records for customer dispute resolution, to deal with customer complaints and inquiries, to send notifications.

Contract Fulfillment and Billing for Your Use of Services.

To provide services and contents, to send shipments and bills, to identify individuals, to receive and proceed with payment for your purchase .

Marketing Activities and Development of New Services.

Developing new services (products) and specializing, provide services and publish advertisements based on demographics, analysis of access frequencies, statistics of the User's service usages, events, commercial information, and so on.

Retention and Processing Period of Collected Personal information

Once the purpose of collection is fulfilled, your personal information is immediately disposed of by the Company. However, the following information is retained for specified periods according to the internal policy or any applicable law.

Extended Retention According to The Company's Internal Policy

The Company retains the following personal information for certain periods of time to prevent malicious usage and smoothly operate services after your account is closed.

1. 1.Malicious/Improper Usage Record (Including Personal Information)
   • Reason: to prevent malicious/improper usage and prevent the user from re-registering.
   • Period: 1 year.

Extended Retention According to Applicable Laws

When longer retention is required by any applicable law such as the Act on the Consumer Protection in Electronic Commerce and the Commercial Act, the Company retains your personal information for predetermined periods. Your personal information is processed only for the purpose of retention and kept for periods specified below.

1. 1.Withdrawing policy or subscription records
   • Applicable law: Act on the Consumer Protection in Electronic Commerce.
   • Period: 5 years.
2. 2.History of payments, supply of goods and services
   • Applicable law: Act on the Consumer Protection in Electronic Commerce.
   • Period: 5 years.
3. 3.History of customer's complains and dispute settlements
   • Applicable law: Act on the Consumer Protection in Electronic Commerce
   • Period: 3 years.
4. 4.Date and Time of Visits
   • Applicable law: Protection of Communications Secrets Act.
   • Period : 3 months.
5. 5.Legal Documents and Proof for All Contracts According to the Tax Act.
   • Applicable law: Basic Law for National Taxes.
   • Period : 5 years.
6. 6.Records of Electronic Monetary Transactions
   • Applicable law: Electronic Financial Transactions Act.
   • Period : 5 years.